Plum Candy Melts Vegan Lip Balm - Red Velvet Love

Shipping
We offer FREE Shipping on all orders above a minimum order amount, which is notified from time to time. We also offer Cash-On-Delivery to many locations at no additional charge. You should consider the shipping rates shown at the time of check-out to be final.

Will I get an invoice with each order I place?
Invoice will be emailed to the email address provided at the time of placing the order.

How soon after I place my order, are my products delivered?
Usually delivered within 2-3 working days.

Returns/replacements
Returns/replacements are accepted for unused products only in case of defects, damages during delivery, missing, or wrong products delivered. Please inspect your order upon reception and contact us immediately at hello@glowrefy.com if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at hello@glowrefy.com